Branch Manager- Kariobangi

Responsible for overseeing the overall operations of the Kariobangi branch, ensuring efficient service delivery, business growth, and customer satisfaction. This role involves managing staff, driving sales, maintaining operational compliance, and fostering strong relationships with clients and the community.

• A university degree in a relevant discipline.

• At least 5 years of Banking / Financial Services experience out of which at least 3 years in branch management with a good track record of performance.

• Prior experience in the banking industry; including experience in supervisory or managerial positions.

• Strong leadership, managerial, and interpersonal skills necessary to effectively lead and motivate teams, collaborate with stakeholders, and drive change within the branch.

• Strong leadership and Managerial Skills.

• Demonstrate effective communication skills, problem-solving abilities, and the capacity to motivate and develop staff.

• A solid understanding of financial products and services offered by the bank.

• knowledgeable about lending procedures, investment options, regulatory compliance, risk management, and customer relationship management.

• A solid track record of achieving sales targets, & the ability to drive sales and deliver excellent sales targets set by the bank.

• A good understanding of banking regulations, compliance requirements, and risk management practices to ensure that the branch operates within legal and ethical boundaries.

• Up-to-date knowledge of competitor and market activity in the local area

• Detailed working knowledge of operational and credit risk policies and procedures for both Retail and Business Banking segments.