Job Overview

Posted

5 months ago

Deadline

3/7/2025

Location

Narobi

Job Type

full time

Equity Bank Kenya

Senior Operations Officer-Retail, Agent & Merchant

Equity Bank Kenya

Job Description

Responsible for managing and optimizing retail, agent, and merchant operations to ensure efficient service delivery, compliance, and business growth. This role involves overseeing daily operations, enhancing agent and merchant networks, streamlining processes, and ensuring seamless transaction experiences. The officer also collaborates with stakeholders to drive operational efficiency, improve service quality, and support business expansion strategies.

Requirements

  • A Degree

  • Post-graduate will be an added advantage

  • Previous Work experience in a similar role for more than 3 years

  • Strong interpersonal, excellent communication, and organizational skills.

How to Apply

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About the Company

Equity Bank Kenya Limited is a Kenyan bank and financial services provider headquartered in Nairobi providing retail banking and commercial banking services. The bank is licensed as a commercial bank by the Central Bank of Kenya, which is the national banking regulator of Kenya.

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