Senior Specialist – Information Security Service Management & Stakeholder Management

Responsible for defining and running the service management framework of the Group Information Security organization in order to ensure optimal performance of the Information Security function. The role holder will establish the measuring, monitoring and reporting standards for Information Security services and establish robust internal & external stakeholder engagement.

Knowledge and Experience 

• Bachelor’s Degree in Information Technology, Information Security, Engineering or similar area of study

• Hold relevant industry certifications (ISO 27001, ITIL etc.)

• Minimum 6 years of experience in Information Technology.

• Knowledge of information security operations and concepts such as cyber-attacks and techniques, threat vectors, risk management, incident management etc.

• Experience with industry standard frameworks (ISO 27000, ITIL, NIST, PCI DSS).

• Experience in project & vendor management

• Ability to effectively provide briefings to business and technical stakeholders on Information Security performance. 

Key Critical Competencies 

• Excellent in preparation of reports, dashboards and documentation

• Excellent communication and leadership skills

• Ability to handle high pressure situations with key stakeholders.

• Good analytical skills; ability to provide intuitive reports & dashboards from a variety of data sources. 

• Good problem solving and Interpersonal skills

• Good knowledge of Bank’s infrastructure, networks and systems