Business Analyst

Work with stakeholders across all functions within Jubilee Life to analyze, optimize, and enhance business processes. This role is central to driving digital transformation, streamlining operations, and aligning processes with the company’s strategic objectives to deliver operational excellence and superior customer experiences.

Key Competencies

▪ Industry Knowledge. Good knowledge and understanding of the life insurance industry, including products, actuarial principles, underwriting processes, risk management, and regulatory compliance.

▪ Interpersonal and Negotiation Skills. Excellent interpersonal, negotiation, and conflict management skills.

▪ Communication Skills. Strong communication and stakeholder management skills.

▪ Problem-solving skills. Good risk management and assessment skills.

▪ Innovation and Business Acumen. Highly innovative, performance, and results-driven with good business acumen.

Academic Background & Relevant Qualifications

▪ Bachelor’s degree in Insurance, Finance, Business, IT or any other related course

▪ Diploma in Insurance

▪ LOMA/CII

▪ Certified Business Analysis Professional (CBAP) or other relevant certifications.

▪ Minimum of 3 years of experience within the Life Insurance business.

▪ Experience in operating in complex business environments and/or regulated sectors.

▪ Demonstrated ‘best in class’ knowledge of technology, change, process improvement, and operational management in relevant businesses.

▪ Experience with process automation and digitalization projects is a plus.