Quality Assurance and Operational Excellence Officer

Responsible to support implementation and enforcement of the banks Operational Risk Management frameworks and best practices within the Bank.

• University Degree in Bachelor of commerce (Finance or Accounting) or other relevant Business Degree.

• Master’s degree will be an added advantage.

• At least eight (4) years’ experience in banking environment, with a track record of success with at least 2 years in a Shared Services function.

• Excellent and demonstrated leadership capacity including possession of strategic development, monitoring, execution and reporting skills (Have a strategic outlook).

• Practical experience in use of relevant MS office applications, especially Excel, Word and PowerPoint.

• Extensive knowledge of Banking theory and practice, Central Bank’s Prudential Guidelines, FATCA, POCAMLA, POTCA and related procedures. 

• Possess good knowledge of banking products and services and also a wider understanding of the general banking universe/Industry.

• Strong negotiation and interpersonal skills and ability to motivate, coach and mentor staff.

• Good communication and engagement skills.

• Professional Banking qualification (AKIB) is an added advantage.