Relationship Manager – Mortgages

Responsible for driving the growth and management of the mortgage portfolio. This includes developing and marketing mortgage products, onboarding new clients, managing relationships, and ensuring compliance with lending guidelines. The role also involves providing technical support to internal teams and clients to maximize business opportunities and ensure alignment with organizational objectives.

Academic Background

• University degree or above in a relevant business discipline e.g. business administration or finance.

• Master’s degree in Strategic Management or similar field will be an added advantage.

Work Experience

• Minimum of five (5) years of experience in banking, with at least three (3) years in mortgage or relationship management.

• Proven track record in developing and managing mortgage products and portfolios.

• Strong experience working with real estate developers and property professionals.

Skills & Competencies

• In-depth knowledge of mortgage financing, property markets, and valuation processes.

• Excellent communication and interpersonal skills;

• Excellent Business Presentation skills;

• Good financial analysis and credit assessment skills;

• Excellent problem solving and decision-making skills;

• Knowledgeable in credit, legal (conveyancing) and lending knowledge;

• Knowledge of banking processes and Banking Law;

• Demonstrate an understanding of the Banking Act, CBK prudential guidelines and credit policies;

• Strong negotiation and networking skills;

• Good performance track record in business development;

Professional Certification

• Diploma in Banking – AKIB (added advantage)

• Professional certifications in Risk Management, Credit Analysis, or AML Compliance are a plus.

• Real Estate Financing (added advantage).