Posted
3 months ago
Deadline
Not Provided
Location
Nairobi, Kenya
Job Type
contract
You will provide general customer service to medical business customers by receiving and responding to medical emergency lines and ensuring 24-hour coverage. Your responsibilities include handling phone calls and visitors, resolving customer communications, and issuing both in and outpatient approvals for admissible requests.
Diploma in Clinical Medicine/Nursing (KRCHN)
Customer Experience training will be an added advantage.
3 years relevant experience in busy health environment
1 year experience in a medical call centre management unit
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