Customer Service & Call Center Jobs in Kenya (2025) Jobs(12 jobs)
Customer service and call center positions
Customer service and call center positions
Companies that have recently posted new job opportunities
Companies currently hiring for multiple roles
You will execute Customer Service Standards across all customer touch points in the branch. Your responsibilities include logging and resolving complaints, managing customer documents, assisting with account opening, and promoting digital platform migration.
Accountable for the day-to-day creation of new member accounts and supporting the sales team during client onboarding. The role focuses on operational effectiveness, ensuring prompt client account creation for an excellent client experience, and includes conducting due diligen...
Responsible for care facilitation, cost containment, and call centre reachability. Key duties involve issuing approvals for medical care, monitoring inpatient costs, conducting hospital visits, and responding to stakeholder inquiries on medical care management.
To provide general customer service for medical business customers. Responsibilities include receiving and responding to medical emergency lines, handling customer communication, issuing approvals for in and outpatient requests, and communicating on case management and financi...
This internship focuses on customer interaction, including responding to inquiries via multiple channels, handling complaints, and providing solutions. The intern will develop product knowledge, document interactions in CRM, and collaborate with the team to ensure high-quality...
This internship involves contacting customers to negotiate repayment schedules, processing debt collection correspondence, and ensuring compliance with regulations. The intern will maintain accurate customer records, build positive relationships, resolve inquiries, and work to...
This role focuses on delivering exceptional customer service by managing interactions across all communication channels, ensuring timely resolution of queries, and contributing to the efficiency of the Britam Contact Centre. The position requires multiskilling capabilities, ad...
This role focuses on providing excellent customer experience and driving Islamic Banking business growth and profitability within the Branch Network. The banker will ensure compliance with Shariah principles and control requirements, manage portfolio risks, and implement sales...
This role focuses on providing excellent customer experience, driving branch business growth and profitability, and ensuring compliance and control requirements are met. The banker will manage portfolio risks, implement sales initiatives, and maintain high standards of service...
This role focuses on providing excellent customer experience, driving branch business growth and profitability, and ensuring compliance and control requirements are met. The banker will manage portfolio risks, implement sales initiatives, and maintain high standards of service...
This role focuses on providing excellent customer experience, driving branch business growth and profitability, and ensuring compliance and control requirements are met. The banker will manage portfolio risks, implement sales initiatives, and maintain high standards of service...
This mobile and hybrid role supports prestige clients across the country, focusing on recruiting and maintaining a portfolio of 800 prestige clients by selling high-quality financial planning services. The role emphasizes business growth, portfolio management, customer experie...
