Posted
6 months ago
Deadline
23rd Oct, 2025
Location
Nairobi, Kenya
Job Type
full time
You will be responsible for leading a high-performing team of Inbound Customer Support Agents within the Equity Service Centre, with full accountability for daily operations across digital financial services. This role is critical in ensuring seamless, high-quality service delivery and driving operational excellence to exceed customer expectations.
Bachelor’s degree in finance, Accounting, Economics, Business Administration, Computer Science, Information Technology, Engineering equivalent from a recognized institution of higher learning
Minimum of 2 to 4 years’ experience in service centre environment
Two (2) years of experience in a supervisory role is an added advantage
Proficiency in IT and contact center systems
Knowledge in Banking operations is an added advantage
To apply, please follow the instructions on the job portal. Ensure ytheir resume/CV is up-to-date and tailored to the position. Click this button to apply 👇
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