Group Head of Mobile Channels

Manage Mobile Channels' product and channel development across all Group subsidiaries. Develop and implement a Group-wide Mobile Channel strategy that leverages technology, innovation, and market insights to deliver exceptional customer experiences. Focus on enhancing mobile banking channels and ensuring seamless integration with evolving technologies while maintaining compliance with regulatory standards. Drive innovation in mobile banking channels.

• Bachelor’s degree in IT, Computer Science, Software Engineering, or a related field; an advanced degree is preferred.

• Proven experience in product and channel development within the banking or financial services sector.

• Strong technical background with experience in digital platforms, APIs, and mobile banking technologies.

• Demonstrated ability to innovate and drive the development of scalable, user-friendly digital products.

• Exceptional leadership skills with a focus on fostering collaboration and innovation.

• Customer-centric mindset with a strong commitment to improving user experiences and accessibility.

• Extensive experience in mobile banking product development, channel strategy, and digital innovations.

• Strong background in IT, with expertise in software development, APIs, and digital banking platforms.

• Demonstrated ability to lead product development lifecycles and manage technical teams effectively.

• Deep understanding of mobile banking technologies, including USSD, STK, and app-based platforms.

• Expertise in security protocols, regulatory compliance, and data protection for digital channels.

• Strong analytical and problem-solving skills, with the ability to interpret data and identify actionable insights.

• Proven experience collaborating with fintechs and third-party solution providers.

• Excellent interpersonal and communication skills, with the ability to collaborate across functions and lead diverse teams