Play a key role in supporting the IT department by assisting in the maintenance, implementation, and troubleshooting of network systems to ensure optimal performance, security, and availability. This role provides foundational exposure to enterprise networking and works closely with senior network engineers to ensure seamless connectivity, uptime, and efficient IT operations across the organization.
Required Qualifications & Skills
Basic knowledge of networking protocols, including TCP/IP, VLANs, OSPF, BGP, and STP.
Familiarity with network security concepts, including firewalls, VPNs, and NAC solutions.
Understanding of LAN, WAN, Wi-Fi, and SD-WAN technologies.
Hands-on experience with Cisco, Juniper, Fortinet, or similar networking equipment (preferred but not mandatory).
Basic knowledge of network monitoring tools (e.g., SolarWinds, PRTG, Wireshark).
Understanding of cloud networking (Azure, AWS, GCP) and hybrid cloud environments is an added advantage.
Soft Skills
Strong problem-solving skills with a proactive approach to troubleshooting.
Ability to work independently and collaboratively within a team.
Effective communication skills, both verbal and written, for technical reporting and user support.
Willingness to learn and adapt to evolving networking technologies.
Preferred Certifications
Cisco Certified Network Associate (CCNA)
CompTIA Network+
Juniper Networks Certified Associate (JNCIA)
Fortinet NSE 4 (if working with Fortinet firewalls
Experience
2-4 years of experience in a networking or IT support role.
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