Relationship Manager – High Net-Worth Individuals

Responsible for strengthening relationships with High Net-Worth Individual (HNI) clients to maximize retention, business development, revenue, and profitability. Key responsibilities include acquiring new HNI businesses and managing an allocated portfolio to drive growth in both the balance sheet and income. The role involves onboarding both existing and new HNI clients, fostering strong business relationships to drive sales, ensuring service excellence, and maintaining high levels of client satisfaction for mutual benefit. Additionally, the role collaborates with EIB, ELAK, and Treasury to provide clients with comprehensive wealth management and preservation solutions.

Education, Experience

• Bachelor’s degree.

• Master’s degree will be an added advantage.

• Knowledge of Bank’s customer segments, product types, service channels and tariffs

• At least 5 years Consumer Banking Business covering liabilities & assets sales and service/relationship management

Key Competencies & Skills

• Strong interpersonal, organization and communication skills

• Experience in selling investment & insurance products and HNI clients management will be an added advantage

• Strong business acumen.