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Job Overview

Posted

3 months ago

Deadline

1st Dec, 2025

Location

Kisii, Kenya

Job Type

full time

Jubilee Insurance

Customer Service Officer

Jubilee Insurance

Posted

3 months ago

Deadline

1st Dec, 2025

Location

Kisii, Kenya

Job Type

full time

Job Description

You will be the first point of contact for customers and agents, providing excellent customer service and resolving inquiries and complaints. Your role involves ensuring prompt and effective resolution of issues, maintaining accurate customer records, and implementing strategic initiatives to improve customer satisfaction.

Requirements

  • Bachelor’s degree in Insurance, Finance, Business or any other related course.

  • Diploma in Insurance will be an added advantage.

  • Minimum 1-2 years’ experience in a similar role.

  • Experience in effectively resolving customer inquiries and complaints.

  • Familiarity with insurance or financial products and services is advantageous

How to Apply

If you are qualified and seeking an exciting new challenge, please apply via Recruitment@jubileekenya.com quoting the Job Reference Number and Position by 1st December 2025. Click this button to apply 👇

Apply Now

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About the Company

The Jubilee Insurance Company of Kenya (JICK), mostly known as Jubilee Insurance, is an insurance company in Kenya. It is a wholly owned subsidiary of...

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