Responsible for designing, developing, and delivering effective training programs and initiatives for the agency force. The role holder will also play a crucial role in equipping agents with the necessary knowledge, skills, and tools to succeed in their roles, drive sales performance, and uphold high professional standards. The position holder will report to the Head of Agency Training and will be based in Kisumu.
Key Competencies
▪ Training and Facilitation. Ability to design and deliver effective training programs, utilizing a variety of training methodologies and techniques to engage participants and facilitate learning.
▪ Communication and Presentation. Excellent verbal and written communication skills to effectively convey training content, explain complex concepts, and engage learners.
▪ Relationship Building. Strong interpersonal skills to build rapport and credibility with agents, fostering a positive and supportive learning environment.
▪ Analytical Thinking. Ability to assess training needs, analyze performance gaps, and develop targeted
interventions to address specific skill requirements.
▪ Problem-Solving. Aptitude for identifying challenges, analyzing root causes, and proposing solutions to enhance training effectiveness and agent performance.
Academic Background & Relevant Qualifications
▪ Bachelor’s degree in Insurance, Finance, Business or any other related course
▪ Certified Trainer Qualification
▪ ECOP Qualification
▪ Diploma in Insurance qualification will be an added advantage
▪ LOMA/CII/IIK Qualification will be an added advantage
▪ Minimum 2-3 years’ experience in a similar role
If you are qualified and seeking an exciting new challenge, please apply via
Recruitment@jubileekenya.com quoting the Job Reference Number and Position by 10th January
Companies that have recently posted new job opportunities
Companies currently hiring for multiple roles
