Relationship Officer

You will manage and enhance relationships with pension scheme clients, including trustees and scheme members, by ensuring timely, accurate, and professional service delivery. Your role acts as a key point of contact for client queries, onboarding, and ongoing communication, while supporting compliance with regulatory requirements and promoting Jubilee Life’s brand.

• Bachelor’s degree in Finance, Business Administration, Actuarial Science, or a related field

• Professional certifications in pensions, insurance, financial planning, or CRM (e.g., TDPK, CII, RBA-accredited courses) are highly desirable.

• Master’s degree is an added advantage.

• Minimum 3–6 years’ experience in client relationship management, pensions, or retirement benefits administration.

• Proven ability to manage client relationships, resolve issues, and deliver exceptional service.

• Strong working knowledge of pension operations, retirement planning, and regulatory frameworks.