Senior Relationship Officer

You will be responsible for strengthening and managing client relationships, ensuring timely, accurate, and high-quality service delivery to pension scheme clients while providing regular investment updates and insights. This position involves coordinating client engagement activities, supporting scheme operations, and maintaining compliance with regulatory standards.

• Bachelor’s degree in Business Administration, Finance, Economics, or Actuarial Science from a recognized institution.

• Professional certifications in pensions, financial planning, or customer relationship management (e.g., CRM, TDPK, CII, CIFA, CISI, or RBA-accredited programs) are highly desirable.

• A Master’s degree will be an added advantage.

• Minimum of 4–6 years of experience in client relationship management, preferably within life insurance, pension administration, or fund management.

• Demonstrated experience in managing institutional clients, pension schemes, or investment accounts.

• Proven track record in client reporting, investment communication, and regulatory compliance.