Senior Relationship Officer – Nairobi Region

You will manage client relationships to achieve sales targets and ensure sustained business growth within the assigned customer segment. Your role involves selling and cross-selling bank products while building long-term profitable relationships and ensuring compliance with credit policies.

• University degree or above in a relevant business discipline e.g. business administration or finance

• At least 5 years’ experience in retail banking and/or commercial banking

• Minimum of 3 years sales experience

• Sound knowledge of Retail Banking/SME products, services and processes

• Exposure in retail banking branch operations or customer service delivery

• Profound understanding of retail market, key competitors and offerings

• Thorough understanding of CBK regulatory framework and pertinent regulations impacting corporate customers

• Added advantage: Diploma in Banking – AKIB