To monitor and analyse internal alignment and adherence to the complaints management minimum standards, frameworks and rules implemented across CHNW SA and its value chain.
Qualifications
Type of Qualification: First Degree
Field of Study: Banking
Experience Required
Client Coverage
Personal and Private Banking
1-2 years
Experience in complaints management and application of complaints regulations. Experience in data analysis, problem identification and reporting.
3-4 years
Experience of working in either a Branch or Private Banking environment with knowledge of its associated products, processes and systems.
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