Premier Relationship Manager - Kisumu Branch

You will be responsible for recruiting and maintaining a portfolio of premier clients by selling a high-quality, relationship-oriented, financial planning service. You will manage the client relationship on a highly proactive and ongoing basis, meeting clients at times and locations convenient to the client.

• Bachelor’s degree from a recognized university

• Circa 2 years of team leader experience

• Record of achievement in a sales and service environment

• Experience in handling customer complaints

• Previous experience in handling operational risk issues

• Previous roles could include; Personal banker team leader

• Previous roles could include; Prestige team leader

• In-depth knowledge of the full range of Absa Africa retail product set and services and an overview of corporate and small business services

• In-depth understanding of technical support systems e.g. Flex, BOC, IBOC

• Detailed understanding of the retail network business processes and operating procedures.

• Thorough knowledge of operating instructions and audit requirements.

• Good understanding of Absa Africa's risk policy

• Awareness of Absa Africa's retail strategy, operating structures, and interfaces

• Knowledge of Absa Africa people's policy and procedures

• Understanding of the local competitor market.