
Posted
about 2 months ago
Deadline
27th Nov, 2025
Location
Kisumu, Kenya
Job Type
full time
You will be responsible for recruiting and maintaining a portfolio of premier clients by selling a high-quality, relationship-oriented, financial planning service. You will manage the client relationship on a highly proactive and ongoing basis, meeting clients at times and locations convenient to the client.
Bachelor’s degree from a recognized university
Circa 2 years of team leader experience
Record of achievement in a sales and service environment
Experience in handling customer complaints
Previous experience in handling operational risk issues
Previous roles could include; Personal banker team leader
Previous roles could include; Prestige team leader
In-depth knowledge of the full range of Absa Africa retail product set and services and an overview of corporate and small business services
In-depth understanding of technical support systems e.g. Flex, BOC, IBOC
Detailed understanding of the retail network business processes and operating procedures.
Thorough knowledge of operating instructions and audit requirements.
Good understanding of Absa Africa's risk policy
Awareness of Absa Africa's retail strategy, operating structures, and interfaces
Knowledge of Absa Africa people's policy and procedures
Understanding of the local competitor market.
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