Responsible for designing, developing, implementing and maintaining software solutions, databases and related services to support the University’s operations.
Key Duties and Responsibilities
Develop enterprise applications strategy, program, policy, procedures, plan, standards and guidelines.
Design, develop, test and implement software applications and database systems.
Coordinate the end-to-end development of enterprise applications including analysis of requirements, evaluation of existing systems, identification, coding/ programming, testing, integrating, interfacing, deploying, customizing, documentation and version control.
Write clean, efficient and well documented code.
Coordinate the maintenance and upgrade of existing enterprise applications, including addition of modules and development of integrations between existing systems
Troubleshoot and provide technical support to users on enterprise applications to resolve software and database system issues as well as optimizing data base performance.
Analyze business requirements and translate them into technical specifications.
Work with user support to ensure resolution of 2nd level and 3rd level enterprise applications related tickets within the stipulated Service Level Agreements. Monitor and optimize enterprise applications to ensure they are running efficiently
Work with third party providers to ensure timely implementation and restoration of enterprise applications related services.
Train staff on the usage of enterprise applications.
Collaborate with other team members to ensure smooth integration of software components.
Setup and test enterprise applications backup and restore systems
Design and allocate appropriate user roles to ensure enterprise applications security.
Secure software and database systems by implementing appropriate security measures.
Participate in enterprise applications audits and security administration, working closely with cybersecurity function.
Develop and monitor the section’s annual plan and budget
Mentor, coach and supervise subordinate staff
Academic and Professional Requirements:
Bachelor’s degree in computer science, Information Technology, Software Engineering, or a related field.
Master’s degree in Computer Science or relevant field
Minimum of eight (8) years of relevant experience
Relevant professional qualifications
Member of a relevant professional body
Skills and Competencies:
Programming Languages: Proficiency in languages like Python, Java, C#, JavaScript, etc.
Web Development: Strong understanding of HTML, CSS, and JavaScript frameworks.
Database System: Knowledge of SQL, and database design principles.
Software Development Methodologies: Experience with Agile, Scrum, or Waterfall methodologies
Knowledge of software development methodologies.
Knowledge of data security and backup/recovery procedures
Problem-solving and analytical skills
Attention to detail
Ability to work independently and as part of a team.
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