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Job Overview

Posted

3 months ago

Deadline

19th Nov, 2025

Location

Nairobi, Kenya

Job Type

full time

Britam

Claims & Client Operations Manager (readvertisement)

Britam

Posted

3 months ago

Deadline

19th Nov, 2025

Location

Nairobi, Kenya

Job Type

full time

Job Description

You will be responsible for overseeing and controlling the end-to-end claims process, including design, data entry, vetting, approvals, and payments, while ensuring exceptional client relationship management. You will also design and implement innovative initiatives to enhance customer satisfaction and retention, participate in departmental product development, and drive claim cost-control measures.

Requirements

  • Bachelor's degree in Nursing

  • Strong AI and Analytical Skills

  • Professional qualification in Insurance

  • At least 6 years' experience in insurance claims management

  • At least 3 years' experience in a supervisory position

  • Knowledge of insurance regulatory requirements

  • Knowledge of insurance products

How to Apply

To apply, please follow the link to the company's career portal. Ensure you submit ytheir application before the closing date. Click this button to apply 👇

Apply Now

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About the Company

Britam Holdings PLC is a major diversified financial services provider in Kenya and East Africa, offering a broad spectrum of insurance, investment, a...

View Company Profile