Head- Fraud Management

You will provide leadership to the fraud management team, implementing programs and embedding policies to reduce losses across all business segments. You will develop and execute a comprehensive fraud management strategy, manage resources, and foster a strong culture of security awareness. You will also lead risk assessments, threat analyses, and collaborate with external partners to address security incidents.

• Degree in a related field (e.g., Criminology, accounting, social studies, law banking, criminal justice, risk management) or relevant certification (e.g., CFE, PCI)

• Proven working experience in Fraud management

• Strong interpersonal and communication skills, including the ability to interact with clients, upper management, and law enforcement

• Demonstrated integrity, discretion, and sound judgment when handling sensitive information and confidential matters

• Demonstrated management capability and proven working experience in investigations of frauds and other crimes

• Flexibility to adapt to changing priorities and manage multiple tasks simultaneously while meeting deadlines

• Thorough understanding of Bank operations

• Knowledge of Bank risks and their mitigation

• Knowledge of CBK prudential guidelines

• Knowledge of AML and KYC policy guidelines

• Over 10 years working experience in the Banking sector

• Over 4 years working experience in fraud management

• Understanding of the key systems and processes

• Performing through other people

• Delivering for results

• Attention to detail & Fast Learner

• Team player

• Thorough knowledge and clear understanding of Banks’ policies

• Good people management skills