Security Control Room Supervisor

You will be responsible for the effective operation, supervision, and coordination of physical security systems across the Bank’s network. You will oversee the real-time monitoring of CCTV, access control, alarms, and related systems, ensuring incidents are promptly addressed and resolved.

• Bachelor’s degree in criminology, Security Management, Security technology systems or a related field

• KCSE Certificate with a minimum grade of C+

• Minimum of 3 years’ experience in security systems operations

• At least 2 years in a supervisory role within a control room environment

• Proven experience in security incident management, investigations, and physical security system monitoring (preferably in a banking, fintech, or financial institution)

• Experience in supervising manned guarding teams and coordinating response operations

• Professional certified security management professional (CSMP, PSP, Fraud Examination (CFE), Risk management control room supervision is an added advantage

• Thorough understanding of security technologies including CCTV systems, biometric access control, alarm systems, intrusion detection, and security management software

• Experience in conducting basic investigations / fact finding

• Skilled in the management and use of SharePoint, Smartsheet, or other collaboration and work management software

• Knowledge of physical security standards, data protection laws, and compliance frameworks applicable to the financial services industry (e.g., CBK guidelines)

• Proficient in Smartsheet’s, Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)