
Posted
3 months ago
Deadline
26th Nov, 2025
Location
Nairobi, Kenya
Job Type
full time
You will drive the adoption of the bank’s digital solutions, including mobile banking, among customers and in the market. This role requires you to focus on the delivery and adoption of digital solutions while ensuring they remain relevant answers to customers’ daily lifestyle needs.
A bachelor’s degree in business administration, finance or related field from a recognized university
Professional qualifications will be an added advantage
Five (5) years hands-on Banking experience in a busy front and Back Office Operations function, IT or Business-related function
Experience of a minimum of 5 (Five) years in a Mobile business-related function, will be an added advantage
Thorough knowledge of CBK prudential guidelines and Data Protection Act
Experience in Account / Customer management
Strong analytic, logical reasoning, and problem solving, risk vs. reward skills
Technical skills to effectively perform support activities/tasks for Card related roles
Analytical, processing and report writing skills specific to card business
Knowledge and effective application of all relevant banking policies, processes, procedures, and guidelines
Experience and understanding of Mobile/digital Channels technology and financials
Financial Experience in managing revenue, cost, profit management and digital reporting
Good understanding of regulatory compliance and corporate governance in digital space
ALL applicants MUST apply online to email: recruitment@familybank.co.ke. Canvassing will automatically disqualify the candidate. Only shortlisted candidates will be contacted. “They are an equal opportunity employer.” Click this button to apply 👇