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    Family Bank logo

    About the company

    Family Bank

    Family Bank Limited is a leading commercial bank in Kenya, renowned for its focus on financial inclusion and serving underserved segments such as micro, small, and medium enterpris…

    View Company Profile
    Family Bank logo

    Officer, Enterprise Applications Support -OENANS09/2026

    Family Bank
    Deadline7 days left· 15th Sep, 2026
    LocationKenya
    Typefull time
    Postedabout 1 hour ago

    The role

    Job Description

    You will ensure stability, availability, performance, and continuous improvement of the Bank’s enterprise applications by providing first-level technical support, incident resolution, system monitoring, and user assistance. You will coordinate issue resolution with internal stakeholders and vendors, support system enhancements, and ensure compliance with regulatory, risk, and operational standards to enable efficient banking operations.

    What you need

    Requirements

    • Holder of bachelor’s degree in Telecommunications, Computer Science or Information Technology related field
    • Professional technical qualifications such as CCNA
    • Professional technical qualifications such as checkpoint certified security administrator (CCSA)
    • 1–2 years of experience in IT networking and infrastructure
    • Advanced understanding of BGP, OSPF, MPLS, and VLANs for large-scale, complex, and high-availability LAN/WAN infrastructures
    • Knowledge of network technologies, including SD-Access and SD-WAN
    • Configuring and maintaining firewall appliances (e.g., Checkpoints & Cisco FTD) and VPN solutions to protect against threats
    • Threat Detection & Access Control: Experience with Intrusion Detection/Prevention Systems (IDS/IPS), network access control (NAC), and managing user access (RADIUS, TACACS+)
    • Experience with IP Telephony and Unified Communications systems

    Next step

    How to Apply

    Apply online to email: recruitment@familybank.co.ke.

    Click this button to apply 👇

    Apply Now

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    Family Bank logo

    About the company

    Family Bank

    Family Bank Limited is a leading commercial bank in Kenya, renowned for its focus on financial inclusion and serving underserved segments such as micro, small, and medium enterpris…

    View Company Profile

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