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Job Overview

Posted

about 1 month ago

Deadline

16th Jan, 2026

Location

Nairobi, Kenya

Job Type

full time

Family Bank

Senior Officer - Early Arrears Management

Family Bank

Posted

about 1 month ago

Deadline

16th Jan, 2026

Location

Nairobi, Kenya

Job Type

full time

Job Description

You will perform collection functions for early arrears (1-90 DPDs) by demanding repayment, negotiating with defaulting customers, and monitoring payment arrangements. You will also liaise with auctioneers and the legal department, prepare recovery reports, and supervise or train staff in early arrears management.

Requirements

  • Bachelor’s Degree in Business, Accounts, Finance or related field

  • Professional Credit or Debt recovery qualifications a plus

  • Minimum of four (4) years practical experience with proven result-oriented track record in recoveries

  • Experience in banking & legal background a plus

  • Adept in use of Ms Word, Excel, Access, PowerPoint, Internet and email

How to Apply

ALL applicants MUST apply online to the email; recruitment@familybank.co.ke. Closing date is 16th January 2026. Click this button to apply 👇

Apply Now

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About the Company

Family Bank Limited is a leading commercial bank in Kenya, renowned for its focus on financial inclusion and serving underserved segments such as micr...

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