The role
You will perform collection functions for early arrears (1-90 DPDs) by demanding repayment, negotiating with defaulting customers, and monitoring payment arrangements. You will also liaise with auctioneers and the legal department, prepare recovery reports, and supervise or train staff in early arrears management.
What you need
Next step
ALL applicants MUST apply online to the email; recruitment@familybank.co.ke. Closing date is 16th January 2026. Click this button to apply 👇
About the company
Family BankFamily Bank Limited is a leading commercial bank in Kenya, renowned for its focus on financial inclusion and serving underserved segments such as micro, small, and medium enterpris…
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Senior Officer - Early Arrears Management
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