Director, Operations

Responsible for spearheading the formulation of sound policies, strategies and systems that will drive the Vision of the institution, ensure effective and efficient execution of Credit Management function and customer base, ensure timely and equitable annual processing and disbursement of loans, bursaries and scholarships to students. Overseeing timely repayment of all matured loans for sustainable revolving fund, provision of accurate data for processing of all products applications and management of all institutional documents for ease of storage, retrieval, and utilization to support the Board’s operations and overseeing optimization of digital service delivery to improve customer satisfaction index and aligning the Directorate to the institution’s Enterprise Risk Management Framework.

• A cumulative period of fifteen years (15) relevant work experience, five (5) of which must have
 been at senior management position;
• Bachelor’s degree in commerce, Business studies, Statistics, Finance, Accounting, Economics,
 Education, Social Sciences or in any related field from a recognized Institution;
• Master’s degree in business administration, Social Sciences, or a related discipline from a
 recognized Institution;
• Leadership Course lasting not less than four (4) weeks from a recognized institution;
• Membership of a relevant professional body and in good standing where applicable;
• Practicing License where applicable;
• Certificate in Computer Applications; and
• Demonstrated outstanding managerial and professional competence as reflected in work
 performance and results.