The role
You will respond promptly to customer inquiries, analyze queries to determine appropriate solutions based on documented procedures, and provide clear information regarding policies, claims, accounts, and service processes. You will also process service requests, maintain accurate records, and collaborate with internal departments to ensure timely resolution of customer matters.
What you need
Next step
If you meet the requirements for this position, click the APPLY NOW button below to submit your application and resume by 9th November 2026.
Click this button to apply 👇
About the company
ICEA Lion GroupICEA Lion Group is a major insurance and financial services provider in Kenya. ICEA Lion careers and open roles—including underwriting, sales, actuarial, IT, and corporate function…
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