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    International Committee of the Red Cross (ICRC) logo

    About the company

    International Committee of the Red Cross (ICRC)

    The International Committee of the Red Cross (ICRC) is a global humanitarian organisation with operations and careers in Kenya. ICRC Kenya jobs and vacancies across protection, hea…

    View Company Profile
    International Committee of the Red Cross (ICRC) logo

    Community Contact Centre Operator

    International Committee of the Red Cross (ICRC)
    Deadline19th Nov, 2026· 14 days left
    LocationNairobi, Kenya
    Typecontract
    Posted1 minute ago

    The role

    Job Description

    You will contribute to the implementation of the ICRC beneficiary feedback system by receiving calls from beneficiaries seeking information on specific projects or general ICRC operations. You will ensure information is recorded, follow up is made and that beneficiaries are provided with appropriate and timely feedback.

    What you need

    Requirements

    • Bachelor's degree
    • 2 years' experience in call center environment, with knowledge of call center telephony and technology
    • Experience in data management and practical knowledge of MS-Office (particularly Excel)
    • Fluency in written and spoken English and Somali language, particularly in Maay and Maxaatiri

    Next step

    How to Apply

    Apply through the employer's page linked below.

    Click this button to apply 👇

    Apply Now

    More in these categories

    International Committee of the Red Cross (ICRC) logo

    About the company

    International Committee of the Red Cross (ICRC)

    The International Committee of the Red Cross (ICRC) is a global humanitarian organisation with operations and careers in Kenya. ICRC Kenya jobs and vacancies across protection, hea…

    View Company Profile

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