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Job Overview

Posted

4 months ago

Deadline

3rd Nov, 2025

Location

Nairobi, Kenya

Job Type

full time

Jubilee Insurance

Product Experience Manager

Jubilee Insurance

Posted

4 months ago

Deadline

3rd Nov, 2025

Location

Nairobi, Kenya

Job Type

full time

Job Description

You will be responsible for leading the end-to-end product experience, ensuring seamless user interactions, high engagement, and optimal product performance. You will define and execute a product vision that aligns with corporate objectives while overseeing digital product initiatives such as investment portals, mobile applications, and client dashboards.

Requirements

  • Bachelor’s degree in business, Digital Marketing, Computer Science, or related field.

  • MBA or Master’s degree in Strategy, Product Management, or Digital Transformation (preferred).

  • Certifications in Agile, Product Management, or UX Design are a plus.

  • 7+ years in digital product management, customer experience strategy, or fintech solutions.

  • Proven track record in developing and scaling digital-first platforms.

  • Experience in financial services, Insurtech, or digital transformation.

  • Hands-on experience with AI-driven engagement models and data analytics platforms.

  • Strong background in customer journey mapping and omnichannel experience design.

  • Demonstrated success in leading cross-functional teams in digital transformation projects.

  • Expertise in leveraging emerging technologies (AI, blockchain, IoT) to enhance digital products.

How to Apply

If you are qualified and seeking an exciting new challenge, please apply via Recruitment@jubileekenya.com quoting the Job Reference Number and Position by 3rd November 2025 Only shortlisted candidates will be contacted. Click this button to apply 👇

Apply Now

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About the Company

The Jubilee Insurance Company of Kenya (JICK), mostly known as Jubilee Insurance, is an insurance company in Kenya. It is a wholly owned subsidiary of...

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