The role
You will ensure the delivery of superior customer experience by monitoring, evaluating, and enhancing service quality across customer touchpoints, processes, and interactions. You will also drive continuous improvement in customer satisfaction and operational efficiency using data-driven insights and best practices.
What you need
Next step
Apply via Recruitment@jubileekenya.com, quoting the Job Reference Number and Position by 3rd September 2026.
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About the company
Jubilee InsuranceThe Jubilee Insurance Company of Kenya (JICK), mostly known as Jubilee Insurance, is an insurance company in Kenya. It is a wholly owned subsidiary of Jubilee Holdings Limited, a m…
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