Manager – Merchant & Mini-App Ecosystem

You will be responsible for executing and driving the bank’s end-to-end digital merchant and partner ecosystem, including hands-on oversight of the mini-apps program. This role requires you to manage day-to-day relationships with partners, coordinate development, and ensure smooth technical integration across digital channels.

• Bachelor's degree from a recognized university.

• Professional Qualifications/ certifications in Product or Project Management is an added advantage

• 5 years’ work experience in the same or related role

• 5 years’ strong understanding of security principles, compliance, and best practices in cloud and infrastructure design.

• 5 years’ work experience in developing digital financial platforms e.g.,financial services, banking, payments & investment platforms.

• 4 years’ work experience in merchant/partner management.

• 3 years’ work experience in engagement, retention and churn reduction

• 5 years work experience in driving revenue growth and commercial acumen.

• 2 years’ work experience in Go-To-Market strategies

• 3 years’ work experience in customer service and value management.

• 3 years’ work experience in data analytics and business intelligence is desirable.

• 3 years’ experience in service design, user experience and customer journeys optimization.

• 2 years’ experience in digital marketing / product management.