You will provide strong management and operational support to the Senior Manager, Card Operations, to drive card acquiring operation management within the card business. You will ensure maximum process efficiency and that the acquiring operations performance meets internal and external customer expectations.
University degree or equivalent, with major study in finance, business and/or technology
Certification in MasterCard or VISA Dispute Management, Compliance, Reconciliation and Settlement
At least 4 years’ experience in business operations functions, including various customer servicing channels, vendor management, fraud and business analytics
At least 2 years’ experience in a Card Acquiring Role
Must have 2 years’ experience in a Visa & MasterCard Operations role
Expansive knowledge of e-commerce and retail card transactions, merchant billing methods, interchange, network fees, statement analysis and pricing models
Working knowledge of traditional banking systems, for example: debit and credit card issuing, processing, ACH, wires, and ATM
Knowledge of the Banking and Payments Act - Secrecy, policy and guidelines, Information Security Policy, Anti-Money Laundering and Cyber Security Act
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