Branch Manager –Chuka

You will coordinate with the Head – Branches in implementing bank policy and procedures for overall branch operations, and be responsible for business development within the branch market to meet or exceed goals. This role involves staff development, coaching, and discipline, as well as ensuring adherence to policies and procedures.

• University degree or above in a relevant business discipline (e.g., business administration or finance)

• Added advantage: Master degree

• Minimum 8 years’ working experience in a Banking environment, with sound exposure to Branch Operations, Credit Management and Business development

• 4 years of the experience should be at a management role

• Sound knowledge of Retail Banking/SME products, services and processes together with exposure in retail banking branch operations or customer service delivery

• Profound understanding of retail market, key competitors and offerings as well as our competitive edges to win quality customers

• Thorough understanding of CBK regulatory framework and pertinent regulations impacting corporate customers

• Strong leadership, marketing, sales and management skills

• Highly effective communicator with excellent interpersonal and motivational skills

• Solid performance management and motivational skills

• Excellent relationship building and stakeholder management skills

• Strong managerial, planning, analytical, decision-making, lateral thinking and project management skills

• Added advantage: Diploma in Banking – AKIB