Relationship Manager – Nairobi Region

You will be responsible for managing client relationships to achieve set sales targets and ensure sustained business growth and profitability in the assigned customer segment. You will sell, cross-sell, and deliver the bank’s products and services whilst building long-term profitable customer relationships.

• University degree or above in a relevant business discipline e.g. business administration or finance

• At least 7 years’ experience in retail banking and/or commercial banking

• A minimum of 4 years sales experience

• Sound knowledge of Retail Banking/SME products, services and processes

• Exposure in retail banking branch operations or customer service delivery

• Profound understanding of retail market, key competitors and offerings

• Thorough understanding of CBK regulatory framework and pertinent regulations impacting corporate customers

• Diploma in Banking – AKIB (added advantage)