The role
You will ensure effective and timely resolution of customer queries, complaints, and concerns across multiple service touchpoints. You will lead team training, coaching, and empowerment, and oversee customer experience initiatives while monitoring service levels and communication channels.
What you need
Next step
Apply through the employer's page linked below.
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About the company
AAR InsuranceAAR Insurance Kenya is a well-established insurance provider specializing in medical and general insurance solutions for individuals, families, and businesses. With over four decad…
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Assistant Manager Customer Service
9th Oct, 2026
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