Co-op Bank Remittance Product Manager – Diaspora Banking and Remittances

Specifically, the successful jobholder will be required to:

•  Work with ICT on new cross-border product development, enhancements, and innovations

•  Develop and maintain detailed project plans, controls, and expected deliverables

•  Partner with ICT on system integrations and testing

•  Timely submission of project progress reports to all stakeholders

•  Delivery of project quality standard based on the agreed timelines

•  Conduct post project evaluation and dissemination activities for stakeholders

•  Ensure high availability and reliability of critical services/system success rate through monitoring and remediation of technical vulnerabilities in a timely manner

•  Remittance transaction and volume performance reporting

•  Branch remittance performance reporting

•  Sub-agent remittance performance reporting

•  MTO and branch Support on System Issues

•  Reconciliation of remittance transactions

•  A bachelor’s degree and/or minimum of 3 years of IT/Product Management experience in FinTech/Money/Transfer business

•  Proven track record of leading the development and implementation of successful product strategies.

•  Strong analytical and quantitative skills and proven ability to leverage data in decision making.

•  High level collaboration skills and ability to work in a team environment with a focus of winning as a team.

•  Demonstrate a solid awareness in risk management whilst driving service excellence.