Senior Manager, Product Development & Channel Implementation

You will spearhead Transactional Banking Products Development, Channels & Implementation for the Bank's customers. Your role involves driving sales, ensuring customer utilization of products and channels, and leading the development and review of transactional banking products to meet business objectives and grow market share.

• Bachelor’s degree in Business/ ICT related field from a recognised university.

• Professional qualifications (CPA, ACCA, AKIB) is an added advantage

• Master’s degree in a Business-related field from a recognized University is an added advantage.

• Eight (8) years’ relevant experience in corporate banking, banking operations, customer service, with at least four (4) years in senior management positions relevant to Transactional Banking/ Cash Management within Corporate Banking.

• Track record of attaining targets of business growth and profitability in the financial services and banking sector.

• Have appreciation and operating knowledge of the banking industry, market, trends as well as challenges.

• Sound understanding of statutory and regulatory requirements of corporate governance, business and banking operations.

• Knowledge of the Bank’s lending principles, policies and procedures

• Leadership and management-ability to lead teams, mentor and coach staff to goal definition and achievement

• Excellent communication skills; articulate in communicating to both internal and external stakeholders at level levels.

• Maintains a professional approach based on ethics and NBK value.

• Ensures ethical practices and integrity and ensures NBK is not put at reputational risk

• Builds consensus and influences various players across all NBK departments

• Customer focused striking a solid balance between external and internal customer orientation

• Excellent planning and organizational skills with ability to breakdown complex items to actionable elements

• Able to withstand strategic and operational challenges and maintain momentum Emotional Intelligencemanages emotions in a mature and composed manner as expected of a leader

• Leading Change; proven change management capability to drive the department’s strategy.

• Able to keep up with trends of meeting the demands of internal and external customers and controls thereof.

• Able to manage several concurrent assignments and prioritise demands (Multitasks).

• Flexible and adaptable; ability to keep pace with latest technology and trends in addition to new security requirements.