
The role
You will establish, lead and continuously enhance the service governance framework across Custody Operations to ensure custody services are delivered consistently, efficiently and in line with agreed service standards, regulatory requirements and client expectations. You will oversee operational performance management, drive client experience initiatives, coordinate service review forums, monitor service risks and spearhead continuous improvement programmes.
What you need
Next step
Apply through the employer's page linked below.
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About the company
NCBA Bank KenyaNCBA Bank Kenya, whose full name is NCBA Bank Kenya Plc, is a commercial bank in Kenya. It is licensed by the Central Bank of Kenya. On 6th December 2018, it was announced that NIC…
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